Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, and design preferences when you use our AI patch design tool or contact us. We also collect usage data automatically, including pages visited, features used, and session duration to improve our service.
2. How We Use Your Information
We use your information to provide and improve our patch design services, process orders, communicate with you about your designs and orders, send service-related emails, and analyze usage to improve our AI tool. We do not sell your personal information to third parties.
3. AI-Generated Designs
Designs created using our AI tool may be stored temporarily to fulfill your order request. Design prompts and outputs may be used in aggregate, anonymized form to improve our AI models. We do not share individual design data with third parties except as necessary to process your order.
4. Use of Designs for Marketing and Advertising
By creating, submitting, or ordering a design through PatchDesign.AI, you grant us a non-exclusive, royalty-free, worldwide license to display, reproduce, and use the design (including any associated images of the finished patch) in our marketing and advertising materials. This includes, but is not limited to, organic posts and paid advertisements on social media platforms such as Instagram, Facebook, TikTok, Pinterest, LinkedIn, X (Twitter), and YouTube, as well as on our website, in our gallery, in email newsletters, and in printed or digital promotional materials. We will not publish your name, contact information, or order details alongside your design without your express consent. If you do not want your design used in marketing or advertising, email [email protected] before placing your order, or at any time afterward, and we will honor your opt-out request.
5. Cookies and Analytics
We use cookies and similar technologies to analyze site traffic and improve your experience. We use Microsoft Clarity to understand how visitors interact with our website. You can disable cookies in your browser settings, though some features may not function correctly.
6. Data Sharing
We share data only with trusted service providers necessary to operate our service (e.g., hosting, email, order processing). All third-party providers are bound by confidentiality agreements and are prohibited from using your data for their own purposes.
7. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your account data at any time by contacting us at [email protected].
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected] and we will respond within 30 days.
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our service after changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or concerns, contact us at [email protected] or through our contact page.